Privacy policy

Last updated 13 November 2026

本页以英文版本为准。 Halaman ini dalam bahasa Inggeris sahaja.

Who we are

PlateDing is a QR ordering system for restaurants. It is run by Tan Boon Peng in Malaysia. You can reach us at hello@plateding.com.

This website

This website does not use cookies, analytics or advertising trackers. It remembers the language you pick in your own browser only. The text font is loaded from Google Fonts, so Google receives your device's IP address when the page loads.

If you contact us on WhatsApp or by email, we keep what you send us, such as your name, your restaurant's name and your phone number. We use it to answer you, to set up PlateDing for your restaurant and to bill you.

Data inside a restaurant's PlateDing system

When a restaurant uses PlateDing, the restaurant decides what goes into it, and we look after that data on the restaurant's behalf. It includes:

• the menu, prices, photos and table list;
• staff names and roles, and a scrambled form (hash) of each staff PIN, never the PIN itself;
• orders, including any notes and the allergy flag a guest chooses to add;
• payment records: amount, method (cash or card) and time. Card numbers never enter PlateDing.

Guests do not create an account and are not asked for their name or phone number. A cookie on the guest's phone keeps it connected to its table for that visit. Staff devices keep a sign-in cookie so staff do not have to sign in on every screen.

Each restaurant has its own separate database. Databases are hosted by Supabase and the app by Vercel, both in their Singapore region. When something goes wrong, we receive an alert with a support code; it does not include guest, allergy or payment details.

We do not sell data, and we do not use a restaurant's data for anything other than running PlateDing for that restaurant.

How long we keep it

We keep a restaurant's data while it uses PlateDing. If the restaurant stops, we can give it a copy of its data, and we delete the database within 90 days.

Your rights

Under Malaysia's Personal Data Protection Act 2010 you can ask to see or correct personal data we hold about you. Write to hello@plateding.com. If you were a guest or staff member at a restaurant, please contact that restaurant first, since it controls its own data; we will help it answer you.

Changes

If we change this policy, we will update the date at the top of this page and tell restaurants using PlateDing.