Terms of service
Last updated 13 November 2026
本页以英文版本为准。 Halaman ini dalam bahasa Inggeris sahaja.
The service
PlateDing lets a restaurant's guests order from their phones, sends orders to the kitchen, and helps staff serve and close the bill. It is provided by Tan Boon Peng ("we") to the restaurant that signs up ("you").
PlateDing does not take payments. You take payment, issue receipts and meet your tax and e-invoicing obligations with your own cashier or POS, as you do today.
Trial, fees and cancelling
- The first month is free. You can stop at any time during it and pay nothing.
- After that, the fee is the monthly price per outlet shown on our website or agreed with you in writing, paid monthly in advance. The one-time setup fee covers entering your menu and photos and setting up your devices with you.
- You can cancel at any time. The service runs until the end of the month you have paid for. We do not refund part months.
- If a payment is more than 14 days late, we may pause the service after telling you.
Your responsibilities
- Keep your menu, prices and allergen information accurate. PlateDing shows what you enter.
- Keep staff PINs and your back-office sign-in private, and remove staff who leave.
- Provide the devices and internet connection used in your restaurant.
- Use PlateDing lawfully and do not try to access other restaurants' data.
Our responsibilities
- Keep PlateDing running and fix problems as quickly as we reasonably can. We may need short maintenance breaks and will try to schedule them outside your opening hours.
- Keep your data separate from other restaurants' and handle it as described in our privacy policy.
- Tell you at least 30 days before we change these terms or our prices.
Your data
Your menu, orders and records belong to you. If you stop using PlateDing, we can give you a copy, and we delete your database within 90 days.
Limits
PlateDing is provided as it is. As far as the law allows, we are not liable for lost profits or indirect losses, and our total liability is limited to the fees you paid us in the three months before the problem.
Law
These terms are governed by the laws of Malaysia.